Alice Lane Home Reviews

At alicelanehome.com, you can find a variety of items with different prices. For instance, the Darlene Marble Necklace Display is priced at $250.00. The Vera Marble Spot Table costs $1,195.00. The Oslo Dish | Purple Carrera is available for $297.00, and the Petra Marble Bowl is priced at $210.00. In the furniture section, the Frida Dining Table is listed at $3,960.00. Please note that these prices are subject to change and it's always best to check the website for the most current pricing.

Alice Lane Home Collection offers a variety of products and services. Some of the popular products include the Marble Collection which features items like the Darlene Marble Necklace Display, Vera Marble Spot Table, Oslo Dish, and Petra Marble Bowl. These items are crafted from solid marble and are designed to add a touch of sophistication to any setting. The website also offers Home Furnishing Design services, providing design expertise to customers. They also have a program for Trade Professionals offering a broad range of products with special pricing and incentives. Customers can also become an insider to get exclusive discounts, early access to sales, restock alerts, and first dibs on new products. They also offer design advice through their Lookbook and Design Podcasts. If you're interested in home decor and one-of-a-kind pieces, Alice Lane Home Collection might be worth exploring.

At Alice Lane Home Collection, payment is processed upon placing your order, not when your items are shipped. This ensures that an item will be reserved for you. A preorder item can be cancelled up to 120 days after the order is placed. If a preordered item is cancelled, the refund will be issued to the original form of payment. When ordering in-stock items, along with preorder items, your order will arrive in multiple shipments. If a preorder item is requested to be cancelled after the 120-day Preorder Policy, or after the item has been prepared to ship, it will follow their normal Cancellation & Refund Policy. This includes a 20% cancellation fee. When a cancellation request comes after an item has shipped, it will fall into their normal Return Policy. In this instance, all return and restocking fees become the customer's responsibility. For any additional information or to cancel an order, you can contact their online support at support@alicelanehome.com.

Alice Lane Home Collection has a detailed return policy and shipping policy.

For returns, they want the process to be enjoyable and simple. If an item arrives damaged, defective, or wrong, you should notify your sales representative within 48 hours of receiving your item to initiate a claim. All returns must be in their original condition and with their original packaging. Some items are returnable, including accessories, unused/unwashed bedding, books, dishes, uninstalled lighting or items that arrive damaged, and defective or incorrect items. However, any special-order furniture, gift cards, furniture, rugs, art, mirrors, wallpaper, final sale items or clearance items, holiday or seasonal merchandise, items damaged through normal wear & tear, lighting fixtures that have been installed, any items delivered more than 14 days ago, and items with natural imperfections are not returnable.

As for shipping, Alice Lane’s team of dedicated logistic specialists will determine the best and most efficient shipping method based on the merchandise you purchase. Most items such as lighting, accessories, art, mirrors, and rugs will ship via UPS, USPS, or FedEx. You will receive an e-mail with a tracking number once your items have shipped. Orders may arrive in multiple boxes or at various times. For large, heavy, or fragile items, a full residential delivery service is required. The shipping service will contact you to schedule a time to deliver the purchased merchandise to your front door. Please ensure your space is prepped and ready to receive the furnishings. The delivery team will not move existing furniture. If a delivery needs to be cancelled or rescheduled, please do so within 72 hours of the delivery. The shipping service must confirm that the changes can be made. In the event an appointment is missed or delayed by the customer, rescheduling is required. Rescheduling fees may apply. Additional fees may apply for address changes, delivery date changes, and other exceptions.